Updated: 20 May 2018
Security and privacy of personal information is of paramount concern at Charco Press. Here we set out what we do, and what we don't do, with any personal data shared with us as part of interacting with the Charco Press website (referred to as 'the Website').
1 - WHAT DO YOU DO WITH MY INFORMATION?
There are only two instances where Charco Press requests any of your personal information:
- When you buy stuff from us
- When you sign up to receive our newsletter
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, delivery address and email address. This is so that we can communicate with you as to the progress of your order, and successfully deliver your order to you.
Additionally, approximately every 1 - 2 months we produce a newsletter about Charco Press, providing updates regarding our books, authors, events and other information. If you sign up to our newsletter, and grant consent for us to send you the newsletter, we will ask for your email address in order to deliver this to you.
2 - CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for any personal information for a secondary reason, such as subscribing to our newsletter, we will ask you clearly for your expressed consent to use that data for the stated purpose only.
Can I withdraw my consent later?
Of course. If at any time after you opt-in for our newsletter you change your mind, you may withdraw your consent for us to contact you, either by clicking on the 'Unsubscribe' option at the footer of our newsletter, or by contacting us.
Can I change or delete any of my data that you hold?
Absolutely. If you wish to change any of the information of yours that we hold, you can do so either by clicking on the 'Update my details' link at the footer of our newsletter, or by contacting us. We will also happily remove all data of yours that we hold. Again, just contact us and request us to do so.
3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so.
4 - WHO ELSE DO YOU SHARE MY DATA WITH?
Charco Press uses various service providers to deliver our website, online store and newsletter. How any data is shared with these services is detailed below. Please note: under no circumstances will Charco Press sell your data to third parties, or make it available for marketing, advertising, data analysis or other promotional uses.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Our online store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored on Squarespace’s data storage, databases and the general Squarespace application. This may be within or outside of the EU.
Squarespace provide an explanation as to how they handle the data that they receive here:
For more insight, you may also want to read the Squarespace Terms of Service and Privacy Statement here:
We use MailChimp to produce our newsletter, and to maintain the list of email addresses who receive this newsletter.
c. Stripe and PayPal
We use Stripe and Paypal as our payment gateways. Please refer to their respective privacy policies here:
d. Google Analytics
We collect information about your visit to the Website via a cookie that passes this information to Google Analytics. We use this information to understand where our website is effective or needs improvement. No personal data about your visit is used or passed in this transfer, however the data may contain: online identifiers, including cookie identifiers, internet protocol addresses and device identifiers; client identifiers
e. Links to other websites
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
5 - BLOG COMMENTS AND USER CONTENT POSTED TO THE WEBSITE
If you post any Comments or User Content on the Website, you should be aware that any personally identifiable information you choose to provide there may be read, collected, or used by other users of the Website, as well as other third parties. We are not responsible for the information you choose to submit in these forums. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post in this forum.
6 - SOCIAL MEDIA
The Website provides users the opportunity to interact and post content through various social media sites including, but not limited to, Twitter, Facebook, Google+, Instagram, Dropbox, Tumblr, foursquare, Flickr, YouTube and Vimeo. Your interactions with such tools, and any information you provide in connection with these interactions are publicly viewable outside of the Website domain. Each social media site has its own privacy policies which may be more or less protective than this Policy. If you do not wish for this information to be disclosed, then you should not use these tools. We are not responsible for information you choose to post in this forum.
7 - SECURITY
We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps us to protect your data. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.
8 - COOKIES
The Charco Press website and online store is built using Squarespace.com and Stripe.com, for more information on cookies that may be stored on your computer, please refer to their privacy policies:
Charco Press itself does not make use of any information contained within cookies issued by our site beyond the functionality of these service providers.
9 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
11 - QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us via the website or write to us at:
44-46 Morningside Road
Edinburgh EH10 4BF